If you want to use outsourcing and require having complete control over the operations but not willing to shell out a great deal of money on the high-cost technology and equipments, opt for seat leasing! With call center seat leasing, you'll save as much as 60% on the costs that you have to spend if you decide to put it up yourself not to mention the time and energy you put in.
Simplex gives you the most affordable, competitive and unequalled call center seat leasing amopng other seat leasing in the Philippines and around the globe. We care about you and your success and you can rely on us every step of the way, irrespective of how small or big your company is.
We provide the infrastructure you need to manage your own call center business generally at a monthly or hourly rate. You simply just provide the employees and operations procedures and we will supply the rest -- a workstation for your employee which include a cubicle, chair, computer, phone, headset, predictive dialer, inbound ACD phone system, inbound 800 phone numbers, VOIP communications, technical support and a lot more depending on to the center you are utilizing. The office can be closely watched remotely with cameras positioned in the office allowing you to view your agents at work.