Every customer who deals with your company wants to be assured that your assistance is available to them 24/7. We can provide the training necessary to assure your callers, the ability to get the proper information in a thorough manner, and to forward these calls to you immediately! At Simplex BPO call center, a customer support agent can send your company any information regarding the Emergency the soonest possible time through e-mail, cell phone text, or other means that you specify.